Our Commitment to Privacy

Protecting your privacy is important to us. This Privacy Policy explains how Mila Family Vineyards collects, uses, and safeguards both the information you provide to us and the general, non-personal information that is automatically collected from our website.

Please read this Privacy Policy carefully. By visiting and using the features on this website (including mailing list signups, placing orders, etc.), you agree to this Privacy Policy.

If you have any questions regarding the usage and storage of your personal information, please contact us at info@milafamilyvineyards.com.

Summary of Your Rights

For your convenience, below is a non-exhaustive summary of the rights you have under this Privacy Policy:

• We do not and will not sell your data to anyone.
• We share your personal information only with certain of our service providers, when necessary, to carry out our business with you.
• You may opt out of receiving emails or the use of your personal data by us for our own direct marketing purposes. To opt out of the use of your personal data for this purpose, contact us at or 330-730-5985. Please note that those who opt out of our emails will no longer receive notices of allocations, releases, special events, and/or offers.
• Our e-commerce service providers use your data to facilitate sales transactions, but they cannot use your personal information for their own direct marketing purposes.
• You can manage your personal information in your Account, reached by clicking the upper right-hand corner of any main page on this website. If you would like us to delete your information or account,  contact us at info@milafamilyvineyards.com or 330-730-5985. 

We use cookies to make our website work efficiently and to enhance your experience, as well as for marketing purposes. You may manage your cookies, ‘Do Not Track,’ and similar technologies by accessing your browser’s preferences/settings menu. If you reject cookies, this website may not function fully, and you will not be able to place orders online.

For further details, exceptions, and legal obligations that apply to the above items, please continue reading.

Notice of Collection

Who is Collecting Your Data

Mila Family Vineyards controls the data that is collected on this website. Contact us anytime with questions at info@milafamilyvineyards.com or 330-730-5985. 

What Information We Collect

We collect and store certain personal information about you in order to provide you with products and services. This information includes your email, contact information, and billing and delivery addresses. We collect this information when you provide it directly to us. Additional information may be gathered from your devices automatically, as discussed in the Cookies section below.

Why We Collect Your Information

We collect your information to manage our relationship with you, to send you communications, and for other business purposes, including:

• Website Analytics: We collect anonymous, non-personal information about how visitors use our website to improve your experience. We do not attempt to identify you from this information.
• Age Verification: You must be of legal age to use this website or purchase any alcoholic beverage. You may be required to provide personal information to verify your age.
• Transactions: We need to collect and provide your information to service providers (e.g., shipping companies and payment processors) to process your orders, deliver your purchases, store your data, and manage email addresses.
• Marketing: We use the information we collect for marketing purposes, but you can opt out by contacting us at info@milafamilyvineyards.com or 330-730-5985. Even if you opt out, we may still send you transaction-related or non-marketing communications.

How Long We Keep Your Information

We retain your information for as long as your account is active, or as necessary to provide services and maintain a record of transactions for financial and legal compliance purposes. We may retain your order history indefinitely, unless you request deletion.

How to Access or Delete Your Data

You can manage your personal information or request deletion in the Account section of our website, or by contacting us at info@milafamilyvineyards.com or 330-730-5985. However, deleting age verification or location information may prevent us from legally selling you our products.

How to Delete Your Account

To delete your account, please contact us at info@milafamilyvineyards.com or 330-730-5985. Even if you request deletion, we may continue to retain information necessary for legal compliance (e.g., California law). To ensure the security of your information, we may require additional verification before processing your request.

Protecting Your Information

Any sensitive information (such as credit card numbers) is encrypted. We make every effort to store your data securely behind firewalls. However, no transmission of data over the internet or storage of information can be guaranteed 100% secure, and you assume the risk by using this or any other website.

You are responsible for maintaining the confidentiality of your account and password, as well as restricting access to your personal devices. Mila Family Vineyards is not liable for any damage resulting from the release of information from your own devices or personal records.

How We Share Your Information

We share your information with service providers and third parties (e.g., shipping companies, data hosts, payment processors) solely to fulfill your orders and provide services. All such parties are required to keep your information confidential and use it only for services related to our business with you.

From time to time, we may share non-personal information, such as website usage statistics, with third parties for analysis. However, this information cannot be used to identify you.

This website may contain links to third-party websites (e.g., event venues). We are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites.

Cookies 

We use cookies to enhance your browsing experience, track site usage, and improve website performance. You can manage cookie settings via your browser preferences. Rejecting cookies may limit website functionality, including your ability to place orders.

Do Not Track Signals

This site does not collect personal information from users who send “Do Not Track” signals via their browser settings.

Data of Minors

This website is not directed at minors. We do not knowingly collect information from anyone under the legal drinking age. If we discover that we have collected personal information from a minor, we will delete it immediately. If you believe we have inadvertently collected such information, please contact us at info@milafamilyvineyards.com.

Legal Disclaimers

We reserve the right to disclose your personal information if required by law, or when necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our website.

Geographical Application

This Privacy Policy is governed by the laws of the United States. Residents of the European Union may have additional rights, including the ability to request corrections to your personal data, which we will accommodate if you contact us at info@milafamilyvineyards.com.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. It is your responsibility to check this page periodically for updates.

If you have any questions about this policy, please contact us at info@milafamilyvineyards.com.

Updated November 1, 2024